Refund & Cancellation Policy

This policy applies to payments made to Sogdo Private Limited (“Sogdo”) for its software products and subscriptions.

1. Nature of our products

Sogdo provides digital software products and subscriptions. Access is delivered electronically and is typically available immediately after a successful payment.

2. Cancellation of subscriptions

• You may cancel a recurring subscription at any time from your account or by emailing payment@sogdo.com.
• On cancellation, you continue to have access until the end of the current paid billing period; it will not renew thereafter.

3. Refunds

• If you were charged in error, charged a duplicate amount, or the service was not delivered, you are eligible for a full refund.
• Refund requests for the above must be raised within 7 days of the transaction by emailing payment@sogdo.com with your order reference (e.g. SOGDO-ORD-…).
• As our products are digital and access is granted immediately, fees for already-delivered or already-consumed digital access are generally non-refundable, except as required by law or at Sogdo’s discretion.

4. How refunds are issued

Approved refunds are made to the original payment method via our payment partner. Once approved, refunds are typically processed within 5-7 business days; the time for the amount to reflect depends on your bank/card issuer.

5. Contact

For any refund or cancellation request, contact payment@sogdo.com · +91 8000090590.